Resources

Crisis Text Line: provides free, 24/7, high-quality text-based mental health support and crisis intervention in English and Spanish by empowering a community of trained volunteers to support people in their moments of need.

• Text HOME to 741741 from anywhere in the United States
• Connect via WhatsApp “Crisis Text Line”
• Chat on Website, https://www.crisistextline.org/

The Trevor Project: the world’s largest suicide prevention and crisis intervention organization for LGBTQ (lesbian, gay, bisexual, transgender, queer, and questioning) young people. It is 100% confidential, and 100% free. 

• Call at 1-866-488-7386
• Text ‘START’ to 678-678
• Chat on website, thetrevorproject.org/

Boys Town National Hotline: Hotline for boys and girls, teens and young adults, who are feeling depressed, contemplating suicide, being physically or sexually abused, on the run, addicted, threatened by violence, fighting with a friend or parent, or faced with an overwhelming challenge

• Call (Available 24 Hours) 800-448-3000
• Text VOICE to 20121
• Email hotline@boystown.org
• Boystown.org

Love is Respect: love is respect offers 24/7 information, support, and advocacy to young people between the ages of 13 and 26 who have questions or concerns about their romantic relationships. 100% confidential.

• also provides support to concerned friends and family members, teachers, counselors, and other service providers through the same free and confidential services
• Call 1-866-331-9474
• Text LOVEIS to 22522
• Chat on website, https://www.loveisrespect.org/

National Domestic Violence Hotline: 24 hours a day, seven days a week, 365 days a year, provides essential tools and support to help survivors of domestic violence so they can live their lives free of abuse. Expect highly-trained, expert advocates to offer free, confidential, and compassionate support, crisis intervention information, education, and referral services in over 200 languages (through interpretation service).

• Call 1-800-799-7233 (800-799-SAFE)
• Text START to 88788
• Chat on website, https://www.thehotline.org/

Metropolitan Family Services of DuPage: provides a confidential lifeline for someone to gain knowledge, support, and validation regarding the domestic abuse they or a loved one has experienced. A hotline counselor works with each caller’s specific situation and assists in providing

• Call (630) 469-5650
• More information: https://www.metrofamily.org/fssofmfsd/get-help/

Anew: Staffed by specially trained, bilingual English/Spanish, domestic violence advocates 24 hours a day, 365 days a year. Can help you and your children obtain short

Anew: Staffed by specially trained, bilingual English/Spanish, domestic violence advocates 24 hours a day, 365 days a year. Can help you and your children obtain short term emergency shelter.

• formerly South Suburban Family Shelter
• Call 708-335-3028

Connections for Abused Women and their Children (CAWC): For non-immediate help and/or support with domestic violence 24/7. 

• Call 773-278-4566

Family Rescue: 24 hour crisis line for immediate domestic violence help from Rosenthal Family Lodge in Chicago. 

• Call 773-375-8400 or 800-360-6619
• TTY (773) 375-8774

Mutual Ground: committed to being a safe and affirming place for LGBTQIA+ individuals. Services are available to all genders regardless of sexual orientation, gender identity or gender expression. Immediate telephone counseling, assistance, or information to victims of domestic and sexual violence, their friends and families, and community members.

• Domestic Violence Hotline: 630-897-0080
• Sexual Violence Hotline: 630-897-8383

City of Chicago Domestic Violence Helpline: Trained domestic violence advocates staff the phones 24 hours a day, 7 days a week. Provide victims with immediate information about their options, information on safety planning, referrals to community based providers including: shelters, counseling, legal advocacy, civil legal services, supervised child visitation centers, and perpetrators services. English and Spanish are always available, access to 140 other languages via interpretation services.

• Call 877-863-6338

• To report child abuse or endangerment

  • Call the 24-hour Child Abuse Hotline at 800-25-ABUSE (800-252-2873) if you suspect that a child has been harmed or is at risk of being harmed by abuse or neglect. If you believe a child is in immediate danger of harm, call 911 first. Your confidential call will not only make sure the child is safe, but also help provide the child’s family the services they need to provide a safe, loving and nurturing home.
  • In non-emergency situations, anyone may report suspected child abuse or neglect using the new Online Reporting System, https://dcfsonlinereporting.dcfs.illinois.gov/
  • 1-800-358-5117 (TTY)
  • 1-217-524-2606 (outside Illinois)

  To report neglect or abuse of Persons with Mental Illness or Developmental Disability

  • Call 1-800-368-1463

  To report elder abuse

  • Elder Abuse 24-Hour Hotline, 1-866-800-1409 (Voice), 1-888-206-1327 (TTY)
  • Illinois Dept. of Public Health, Healthcare Facilities complaint
  • Call, Central Complaint Registry Hotline – 800-252-4343, Monday-Friday 8:30 a.m. to 4:30 p.m.
  • TTY for the Hearing Impaired Only 800-547-0466
  • Download and fill out form: https://dph.illinois.gov/topics-services/health-care-regulation/complaints.html

  To report Human Trafficking

  • National Human Trafficking Resource Center (NHTRC)
  • Call 1-888-373-7888